Programs
Community-Based Programs
Key provides a variety of home and community-based programs throughout Massachusetts, Rhode Island and Southern New Hampshire. Our programs provide supportive services to children and families who are experiencing behavioral, mental health, family, and educational challenges with the goal of stabilization to prevent out-of-home placement. Key’s comprehensive services are designed to meet the individual needs of each unique family and offer extended and weekend hours to support family engagement. Key is committed to providing culturally competent services in the communities where our clients live and is always looking to expand the diversity of our staff.
The Key Program’s Comprehensive Outreach services are designed to provide a variety of in-home supports for caregivers and children to promote child safety, stability, wellbeing, and/or enduring reunification in a family setting. All comprehensive service models are available 24/7 to respond to emergency needs. Key Outreach staff will do “whatever it takes” to meet the needs of the parent/caregivers and children, both through what is delivered to the family and by connecting them to supports in their communities. The Department of Children and Families (DCF) will make a referral to the following service models based on level of intensity and therapeutic needs.
Family Outreach - This model offers at least one in- person visit per week.
Intensive Family Outreach - This model is used when a family’s needs for supportive services are more intense, receiving at least 3 in-person visits per week.
Therapeutic Outreach - This model is used for times when individual and/or family therapy is needed in combination with the services provided above.
EFSS combines all the components of our Outreach and Tracking model with a formalized clinical component that provides in-home treatment, assessment, and consultation as part of the Key team's services for the family. In addition, EFSS maintains a family visitation component which works to strengthen the family bond to ensure timely reunification. Referrals to this program are made through the Rhode Island Department of Children, Youth and Families (DCYF).
Key to Independence is a community-based program supporting transition-aged youth (ages 14-22) involved with the Department of Children and Families (DCF). The "Key to Independence" program is specifically designed to support older adolescents by developing the life skills necessary for independence and autonomy while fostering connections with life-long relationships and community resources to support and sustain them throughout their life. By referring clients to our program, DCF caseworkers can ensure that young people continue to receive critical support in areas such as housing, education, employment, and wellness. The "Key to Independence" program acts as a bridge to help DCF clients build stability and lasting community connections.
Triple P is a comprehensive, evidence-based parenting and family support system designed to increase parents’ confidence and competence in raising children, improve the quality of parent-child relationships, de-stigmatize parenting information and family support, and make evidence-based parenting information and interventions widely accessible to parents. Our Family Specialists work directly with youth and families to maintain children in their homes or to ensure timely reunification. Referrals to this program are made through the Rhode Island Department of Children, Youth and Families (DCYF), and the Massachusetts Department of Children and Families (DCF).
DCF Area Lead Agency
Every Department of Children and Families (DCF) Area Office in Massachusetts contracts with private providers to serve as their Lead Agency. Key is the Lead Agency in six areas serving Fall River, New Bedford, Lawrence, Van Wart, Springfield and Holyoke. Lead agency staff serve as the liaison between DCF and the provider network to identify and authorize services for children who live in a family setting, therapeutic foster care, group home programs, or in Residential Treatment Programs. Key works with DCF, the providers and the youth and families to conduct utilization reviews to ensure the right service is offered and the length of service is managed based on quality, effectiveness, and the individual needs of the youth. Each Lead Agency also has an Education Coordinator who helps access appropriate educational services and school placements.