Program Supervisor, Worcester, MA - A Key Program Inc. Employment Opportunity

Join Our Team!


Program Supervisor, Worcester, MA

Key is currently seeking a Program Supervisor for the DCF STARR Program for adolescents, located in Worcester, MA.

Starting Salary Range:   $56,080 -  $58,080*  (*with Master's Degree)

Qualifications: The Program Supervisor (PS) is a salaried mid-level management position requiring a Bachelors degree in a human services related field and 1- 3 years of supervisory experience in a residential setting.   Master’s degree and prior experience in DEEC licensing is strongly preferred. All candidates must be 21 years of age or older; have a valid state drivers license; and, have a legally registered and insured car for work use.

Responsibilities: As the Program Supervisor, you will manage the the day-to-day operations of the residential program in all areas of program administration, client and family services, and staff training:

  • Manage fiscal and program operations
  • Ensure clients receive quality services that comply with standards and regulations
  • Develop and maintain positive working relationships with funding sources and collateral services
  • Promote family-centered and strength-based philosophies within the program
  • Collaborate with program clinician and regional clinical team to ensure program and treatment services are aligned
  • Orient, train and supervise program and direct care staff
  • Prepare staff schedules, ensuring appropriate staff-to-client ratio
  • Implement and adhere to health and safety policies and procedures
  • Participate in regional on call and back up schedule (includes night and weekend coverage)
  • Ability to work beyond a traditional schedule. Schedule includes some nights, weekends and holidays shifts

Benefits include: Medical, dental and optical insurances; short-term disability and life insurance; tuition assistance; paid vacation and holidays; paid sick and personal time; retirement program; wellness benefit; pre-tax childcare, and more.

The Key Program is a private, non-profit human services agency whose mission is to assist at-risk and court-involved children/adolescents and their families to develop positive life skills so they may pursue productive and rewarding lives. Key works in conjunction with the MA Department of Children & Families (DCF), MA Department of Youth Services (DYS), the MA Department of Mental Health (DMH) and the RI Department of Children, Youth & Families (DCYF) and is an agency provider of both community-based outreach services and residential treatment programming.

All qualified applicants will receive consideration for employment without regard to their race or color, religion, sex, sexual orientation, gender identity or expression, disability, age, country of ancestral origin, or veteran status.